Privacy policy

Privacy Policy for Klevr

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Privacy Policy

Last updated: October 17th 2024 - Formatting, grammar and Data Minimization

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and informs You of Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

ACKNOWLEDGEMENT

By clicking 'Sign-Up,' 'Log In,' downloading, or continuing to use the Service, You agree to be bound by the Terms and Conditions of this Privacy Policy. If You do not accept these terms, do not create an Account, log in, or use the Service.

This Agreement is a legal contract between You and Klevr, governing Your use of the Service provided by Klevr.

Definitions

For the purpose of clarity and consistency, certain terms and definitions are used throughout this Agreement. The words of which the initial letter is capitalized have meanings defined under the following conditions. Definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For detailed information on the Definitions of this Agreement, please visit Klevr’s Definitions page.

Collecting Your Data

Types of Data Collected

  1. Personal Data

While using Our Service, We collect Personal Data which may include, but is not limited to:

  • Account identifiers such as username, password, date of birth, interests

  • First and last name, email address, and phone number

  • Commercial information such as requested, received, or purchased services

2. Usage Data

Usage Data is collected automatically when using the Service and may include information such as:

  • Your browser type, version, Device, IP address, operating system, and unique device identifiers

  • Performance statistics, crash reports, diagnostic data, and engagement metrics

  • Content, including video, audio, visual data, and chat messaging

  • The pages of the Service that You visit, the time and date of Your visit, and time spent on each page

  • Location data

Data Minimization
We will only collect the minimum amount of Personal Data necessary to fulfill the purposes described in this Privacy Policy. We strive to keep the data accurate, up-to-date, and relevant for its intended use.

Use of Your Data

Klevr may use Personal Data, including Usage Data, for the following purposes:

  • Account management: To manage Your registration and access to various functionalities of the Service.

  • Business transfers: To evaluate or conduct mergers, acquisitions, restructuring, or similar transactions where Personal Data may be transferred as part of the transaction.

  • Communication: To contact You via email, phone, SMS, or push notifications for updates, security alerts, and other Service-related communications.

  • Contract fulfillment: To manage and fulfill contracts related to products, services, or purchases made through the Service.

  • Data analysis and business operations: To analyze usage trends, measure the effectiveness of promotions, and improve overall business operations.

  • Legal compliance and protection: To comply with legal obligations, enforce our terms, protect our rights, and safeguard the rights of others.

  • Marketing and promotions: To provide You with news, marketing content, surveys, special offers, and general information about our services and events, unless You opt out.

  • Provide, maintain, and improve the Service: To ensure the proper functioning of the Service, monitor usage, improve performance, and enhance features.

  • Research, development, and AI training: To conduct research, analysis, and testing to improve the Service, and to use Your data to train and enhance Klevr’s or Third-Party AI systems.

Sharing and Disclosure of Your Data

We may share or disclose Your Personal Data, including Usage Data, in the following situations:

  • For business transfers: In the case of mergers, acquisitions, or asset sales where Personal Data and Usage Data is involved.

  • With law enforcement: To comply with legal obligations or valid government requests.

  • With other users: When You publicly interact on the Service (e.g., social media interactions), Your information may be visible to other users.

  • With Third-Party Services: For the purposes of providing services, storage, conducting research, training AI systems, and analyzing usage, subject to this Privacy Policy.

  • With Your consent: For any other purpose where You provide explicit consent.

Security, Retention, Storage and Transfer

Security of Your Personal Data

We take the security of Your Personal Data seriously and strive to use commercially acceptable measures to protect it. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure. While We work to protect Your Personal and Usage Data, We cannot guarantee its absolute security.

In the event of a data breach, We will notify affected users and, if required by applicable law, relevant regulatory bodies in a timely manner.

Retention of Your Personal Data

Klevr will retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use Your Personal Data to the extent required to:

  • Comply with legal obligations (e.g., required data retention under applicable laws)

  • Resolve disputes

  • Enforce our legal agreements and policies

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for shorter periods unless it is used to enhance security, improve the functionality of the Service, or comply with legal obligations.

Data Storage and Transfer

We use Third-Party Services to provide the infrastructure necessary for the Service, including hardware, software, hosting, networking, functionality, and storage. These Third Parties may collect and store Your data on behalf of Klevr. As a result, Your data may be transferred to and maintained on servers located outside of Your state, province, or country, where data protection laws may differ from those in Your jurisdiction.

By consenting to this Privacy Policy and submitting Your Personal Data, You agree to the transfer of Your data.

We will take all reasonably necessary steps to ensure that Your data is treated securely and in accordance with this Privacy Policy. No transfer of Your Personal Data will take place to an organization or country unless adequate security measures, such as data transfer agreements or other safeguards, are in place to protect Your data.

Third-Party Services

Certain Third Parties, including those listed below, automatically collect Personal and Usage Data using tools such as APIs, cookies, and tracking pixels. Their collection, use, and disclosure practices are governed by their respective privacy policies:

If You register for the Application through Third-Party services (e.g., Apple or Google), or grant access to Third-Party Social Media Services, We may collect Personal Data associated with Your social media account (e.g., name, email address, profile picture, activities, or contact list). By providing such data, You grant Klevr permission to use, share, and store it in accordance with this Privacy Policy.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of Third-Party sites or services. By using our Service, You agree to the terms of our Third-Party Service privacy policies.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on Our Service and store certain information. Technologies such as beacons, tags, and scripts help us improve and analyze the Service. These technologies include:

  • Analytics Cookies: For tools like Google Analytics to monitor how the Service functions and provide insights for improvement.

  • Cookies or Browser Cookies: Small files placed on Your device. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the Service.

  • Flash Cookies: Used to store information about Your preferences or activity; not managed by browser settings like regular cookies.

  • Web Beacons: Small electronic files that help track interactions, such as email open rates or page visits.

Cookies can be either "Persistent" (remaining on Your device when offline) or "Session" (deleted when You close the browser).

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies: Required for authentication and to prevent fraudulent use.

  • Cookies Policy / Notice Acceptance Cookies: Identify users who have accepted cookies on the Website.

  • Functionality Cookies: Remember Your choices (e.g., login details, language preferences) to enhance Your experience.

EU Citizen Rights Under GDPR

As an EU citizen, You are entitled to certain rights regarding your Personal Data under the General Data Protection Regulation (GDPR). These include:

  • Access: The right to request a copy of the Personal Data we hold about You.

  • Rectification and Erasure: The right to request that we correct inaccurate Personal Data or delete the data we hold about You.

  • Restriction of Processing: The right to request that we restrict the processing of your Personal Data, for example, while we verify the accuracy or investigate your concerns.

  • Object to Processing: The right to object to the processing of your Personal Data, including for marketing purposes.

  • Data Portability: The right to request the transfer of the Personal Data You provided to a Third Party.

  • Opt-out of Location Data: The right to opt out of allowing us further access to your location data at any time.

  • Withdraw Consent: If our processing is based on your consent, You have the right to withdraw that consent at any time without detriment by following the specified procedure.

If Klevr is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Chidren's Privacy

Our Service is not directed toward individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If You are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from a child under 13 without parental consent, we will take steps to delete that information from our servers. For more information, please refer to our Age Guidelines Policy Page

If we rely on consent as a legal basis for processing your child’s Personal Data, and your country requires parental consent, we may require your parent’s consent before collecting and using that information.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time. Any revisions will be posted by updating the date on this page, and all changes will become effective immediately upon publication. If a revision is material, we may notify You. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the Service after any revisions become effective, You agree to be bound by the updated Privacy Policy. If You do not agree to the revised terms, You must stop using the Service.

We encourage You to review this Privacy Policy periodically for any changes. Revisions to this Privacy Policy are effective when posted on this page.

Entire Agreement

This Agreement, together with all Agreements, schedules, exhibits and other documents referenced herein, constitutes the entire Agreement between You and Klevr regarding your use of the Service, and supersedes all prior and contemporaneous written or oral agreements between You and the Klevr

You may be subject to additional Terms and Conditions that apply when You use or purchase other Services, which Klevr will provide to You at the time of such use or purchase.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

  • By email: support@klevr.ai

Privacy Policy for klevr.ai